1 00:00:00,000 --> 00:00:03,620 All right, let's kick off another deep dive. Today we're heading to Mallorca, 2 00:00:03,720 --> 00:00:09,760 Spain. Beautiful spot. It is, yeah. Sun, beaches. But we're actually here for La 3 00:00:09,760 --> 00:00:13,800 le Luxure, this luxury travel and hospitality company. Interesting one, for sure. And 4 00:00:13,800 --> 00:00:20,080 we've gone all out, blog posts, briefings, even a whole study guide on them. But what 5 00:00:20,080 --> 00:00:23,880 are we trying to find out? Well, what makes la Luxure stand out? Exactly, and a 6 00:00:23,880 --> 00:00:27,960 big part of that. Their approach to diversity, equity, and inclusion. All that 7 00:00:27,960 --> 00:00:32,860 DEI stuff. Which Spain as a whole seems to be way ahead on, even compared to the U 8 00:00:32,860 --> 00:00:36,380 .S. Oh, absolutely. But what le Luxure does is they take those progressive laws, 9 00:00:36,520 --> 00:00:40,500 and it's not just ticking boxes, it's part of who they are. So, hold on. Before we 10 00:00:40,500 --> 00:00:45,720 get too deep into that, for our listener, what is le Luxure? Right, good point. 11 00:00:45,880 --> 00:00:50,160 Their tagline is, all luxury meets authenticity. Sounds nice, but what's that 12 00:00:50,160 --> 00:00:54,120 actually mean? Okay, picture this. You're not just booking a trip. You're getting 13 00:00:54,120 --> 00:00:59,060 this curated experience, the real Mallorca. Not just the tourist trip. No 14 00:00:59,060 --> 00:01:05,660 way. Think local artisans, hidden historical spots, maybe a private paella 15 00:01:05,660 --> 00:01:10,020 cooking class with the top chef. So, it's like going deeper, more personal, more 16 00:01:10,020 --> 00:01:13,300 authentic. Exactly, and it's not just travel planning. They consult with 17 00:01:13,300 --> 00:01:17,340 hospitality businesses, too. To create that same kind of vibe. Yeah, plus they do 18 00:01:17,340 --> 00:01:21,140 professional training, so the whole hospitality team is top-notch. So, 19 00:01:21,240 --> 00:01:25,700 traveler or business, le Luxure's got you covered. But let's get to the heart of it, 20 00:01:25,740 --> 00:01:31,360 that Spain-DEI connection. The source material was really emphasizing how it's 21 00:01:31,360 --> 00:01:37,320 ingrained in their laws. Oh, yeah, it's remarkable. In Spain, DEI, it's not a 22 00:01:37,320 --> 00:01:41,480 suggestion, it's the law. Serious stuff. And one of the big ones, a certain 23 00:01:41,480 --> 00:01:46,220 percentage of board members in top companies have to be women. Wow. Here in 24 00:01:46,220 --> 00:01:49,640 the U .S., we're still arguing about quotas like that. Exactly. So, in Spain, 25 00:01:49,760 --> 00:01:53,840 they're not just encouraging DEI, it's mandatory at the highest levels. Huge 26 00:01:53,840 --> 00:01:57,420 difference. And it's not just gender, either. Spain's got laws for everything. 27 00:01:57,560 --> 00:02:01,200 Gender equality. Gender equality, LGBTI rights, disability inclusion. The whole 28 00:02:01,200 --> 00:02:05,080 spectrum. Hiring quotas for people with disabilities, financial benefits for 29 00:02:05,080 --> 00:02:09,760 companies that hire them, even grants to help adapt workplaces. So, they've woven 30 00:02:09,760 --> 00:02:14,560 DEI into the core of their business world. It's not just ethics, it's a legal and 31 00:02:14,560 --> 00:02:19,140 economic thing. Yeah. Which brings us back to le Luxure. Right. They're in this super 32 00:02:19,140 --> 00:02:24,180 progressive environment, and it's clearly shaped how they approach DEI. Like, 33 00:02:24,220 --> 00:02:29,920 fertile ground for them. Absolutely. Yeah. Their blog post. DEI in Spain, a model of 34 00:02:29,920 --> 00:02:35,640 workplace inclusion amid U .S. rollbacks, dives right into that. Their argument is a 35 00:02:35,640 --> 00:02:40,660 diverse workforce, one that reflects its clientele, is better at understanding 36 00:02:40,660 --> 00:02:45,220 those clients' needs. Makes sense. So, for them, DEI isn't just the right thing to 37 00:02:45,220 --> 00:02:49,640 do, it's a core business strategy. Absolutely. They believe it leads to 38 00:02:49,640 --> 00:02:53,440 better service, stronger relationships with guests. And ultimately, a more 39 00:02:53,440 --> 00:02:57,340 successful business. Exactly. And they're not just talking about it. They're talking 40 00:02:57,340 --> 00:03:00,340 about other businesses with DEI. It's pretty interesting. They've got this three 41 00:03:00,340 --> 00:03:03,520 -pronged approach. Sounds pretty comprehensive. Yeah, it is. Want to dig 42 00:03:03,520 --> 00:03:06,200 into that? Let's do it. Okay. So, three -pronged approach, you said. Break it down 43 00:03:06,200 --> 00:03:10,780 for us. Right. So, prong one, DEI training programs. Sounds comprehensive. It is. 44 00:03:10,880 --> 00:03:16,680 They cover, well, everything. Unconscious bias, inclusive hiring, making safe spaces 45 00:03:16,680 --> 00:03:21,660 for LGBTI employees, accessibility for guests with disabilities. Wow. So, they're 46 00:03:21,660 --> 00:03:26,100 giving businesses the knowledge, the tools to really build that inclusive culture. 47 00:03:26,340 --> 00:03:32,060 Exactly. And then, prong two gets into the kind of nitty-gritty. Okay. How so? It's 48 00:03:32,060 --> 00:03:36,740 about policy. Helping businesses develop policies, comply with the law, all that. 49 00:03:36,940 --> 00:03:41,060 So, not just saying, do this, but actually helping them do it. Yeah. Drafting 50 00:03:41,060 --> 00:03:45,000 equality plans, accessibility audits, reviewing harassment policies. They even 51 00:03:45,000 --> 00:03:48,560 analyze gender pay gaps. Serious stuff. So, they're making sure it's not just 52 00:03:48,560 --> 00:03:53,000 talk. It's actually implemented and legally sound. Right. And then, that third 53 00:03:53,000 --> 00:03:57,240 prong, that's all about the guest experience. Makes sense. Makes sense. It 54 00:03:57,240 --> 00:04:00,720 isn't just internal, right? It's how you make everyone feel welcome. Exactly. 55 00:04:00,940 --> 00:04:05,840 le Luxure knows that. They do staff training on cultural competency, being sensitive to 56 00:04:05,840 --> 00:04:09,180 different needs, using gender-neutral language. And making sure everything's 57 00:04:09,180 --> 00:04:14,100 accessible for everyone. Absolutely. So, it's about this environment where everyone 58 00:04:14,100 --> 00:04:19,300 feels seen, respected, whether they work there or they're a guest. This is really 59 00:04:19,300 --> 00:04:23,600 cool how the luxury ties all this to luxury. Some might say luxury is 60 00:04:23,600 --> 00:04:27,300 inherently exclusive, the opposite of inclusive. How do they make that work? Ah, 61 00:04:27,380 --> 00:04:32,420 great question. But they kind of flip that idea, you know. In what way? le Luxure 62 00:04:32,420 --> 00:04:37,380 believes true luxury is about recognizing everyone's unique needs, perspectives. And 63 00:04:37,380 --> 00:04:42,500 valuing them. Yes. Going beyond that one -size-fits-all approach in creating those 64 00:04:42,500 --> 00:04:46,480 personalized experiences. Like what they do with travel planning, only applied to 65 00:04:46,480 --> 00:04:50,680 the whole company culture, how they treat guests. Exactly. And it really resonates 66 00:04:50,680 --> 00:04:55,540 with especially younger travelers, luxury consumer. Who are more, I don't know, 67 00:04:55,600 --> 00:04:59,020 ethically conscious. Totally. It's not just about the product, it's about 68 00:04:59,020 --> 00:05:03,040 supporting businesses that match their values. So, le Luxure's at this 69 00:05:03,040 --> 00:05:09,340 intersection of luxury, authenticity, and DEI. It's amazing how they pull it all 70 00:05:09,340 --> 00:05:13,680 together. They really are a great example of how to build ethical practices into 71 00:05:13,680 --> 00:05:17,860 your business model and thrive. No need to choose between profits and principles. 72 00:05:18,280 --> 00:05:24,580 Nope. It makes you think, could Spain's model work elsewhere? Could embedding DEI 73 00:05:24,580 --> 00:05:28,860 into law be the way to create real change? That's the big question, isn't it? 74 00:05:29,280 --> 00:05:33,380 Definitely food for thought. We've covered a lot of ground today, from Mallorca to 75 00:05:33,380 --> 00:05:38,040 Spanish law to how le Luxure does things differently. It's been a fascinating deep 76 00:05:38,040 --> 00:05:42,840 dive, for sure. Hopefully our listeners feeling inspired to learn even more. I 77 00:05:42,840 --> 00:05:47,000 think it's worth highlighting again just how strongly le Luxure believes that DEI 78 00:05:47,000 --> 00:05:51,460 is not some checkbox, not just a legal thing to get through. Yeah. It's about 79 00:05:51,460 --> 00:05:56,160 authentic experiences inside and out, that sense of belonging, celebrating the 80 00:05:56,160 --> 00:05:59,640 richness of diversity. And remember, they're working within these really strong 81 00:05:59,640 --> 00:06:04,520 DEI laws in Spain. It makes it a core part of business, not an afterthought. Really 82 00:06:04,520 --> 00:06:08,920 shows how laws and culture shape business in such a powerful way. And it leaves us 83 00:06:08,920 --> 00:06:13,160 with that question. Could other countries learn from this Spanish model? Could 84 00:06:13,160 --> 00:06:19,340 putting DEI into law lead to real lasting change? Worth thinking about. But for now, 85 00:06:19,360 --> 00:06:23,960 that wraps up our deep dive. Hopefully this has given you, dear listener, a fresh 86 00:06:23,960 --> 00:06:30,240 perspective on DEI, luxury travel, and how powerful it can be when a business puts 87 00:06:30,240 --> 00:06:34,440 ethics at the heart of what they do. Until next time, keep exploring, keep asking 88 00:06:34,440 --> 00:06:39,600 questions, keep diving deep. So before we wrap this whole le Luxure deep dive up, 89 00:06:39,660 --> 00:06:44,300 quick recap for our listener. Okay. We started way back on the sunny shores of 90 00:06:44,300 --> 00:06:50,100 Majorca, le Luxure and their, I guess, unique style of luxury travel. Right. 91 00:06:50,140 --> 00:06:53,020 Going beyond the usual tourist stuff. Totally. It's all about those 92 00:06:53,020 --> 00:06:56,800 personalized, authentic experiences. Connecting travelers with the real world. 93 00:06:56,820 --> 00:07:00,840 The real Mallorca. And we can't forget about their work with- Hospitality 94 00:07:00,840 --> 00:07:04,600 businesses. Yes. Yeah. Helping them create that same level of personalized service. 95 00:07:04,800 --> 00:07:08,680 And really upping their game. But what makes them really stand out is how they've 96 00:07:08,680 --> 00:07:13,720 embraced DEI. Yeah. As a core value, a business advantage, the whole package. And 97 00:07:13,720 --> 00:07:18,540 they're doing all of this in Spain, which has these incredibly progressive DEI laws. 98 00:07:18,820 --> 00:07:23,640 So it's baked into how businesses operate over there. We talked about how Spain's 99 00:07:23,640 --> 00:07:29,800 kind of woven DEI into everything. Laws about gender equality on boards, inclusive 100 00:07:29,800 --> 00:07:34,840 spaces for people with disabilities. It's all encompassing. Way beyond what we see 101 00:07:34,840 --> 00:07:39,380 in a lot of other places. Yeah. For sure. Even like the US. And le Luxure's taken all 102 00:07:39,380 --> 00:07:43,460 that and run with it. They've got that three pronged approach to help other 103 00:07:43,460 --> 00:07:49,260 businesses implement DEI. The training programs, the policy consulting, that 104 00:07:49,260 --> 00:07:53,620 focus on the guest experience. It shows real commitment. Oh, absolutely. They've 105 00:07:53,620 --> 00:07:58,300 proven the DEI isn't just about checking boxes. It's about creating a better 106 00:07:58,300 --> 00:08:02,900 experience for everyone. Richer, more authentic. Yeah. The whole deal. And maybe 107 00:08:02,900 --> 00:08:06,800 the most important thing, they've shown you can be profitable and principled. You 108 00:08:06,800 --> 00:08:10,820 can have ethics and business success. It's inspiring. Right. It is. le Luxure's 109 00:08:10,820 --> 00:08:14,380 leading the way, showing what's possible when you really commit to DEI. It 110 00:08:14,380 --> 00:08:18,640 definitely makes you think, could this Spanish model work elsewhere? Like, could 111 00:08:18,640 --> 00:08:23,300 we see it in other countries? Yeah. Is embedding DEI in law the key to real 112 00:08:23,300 --> 00:08:29,220 change? Big questions. Big questions indeed. But I think that brings us to the 113 00:08:29,220 --> 00:08:33,280 end of our le Luxure Deep Dive. Hope you enjoyed the journey, listener. We 114 00:08:33,280 --> 00:08:37,480 certainly did. Yeah. And hopefully it sparked some new ideas for you. Some new 115 00:08:37,480 --> 00:08:42,260 insights. So until next time. Keep exploring. Keep learning. And keep diving 116 00:08:42,260 --> 00:08:42,760 deep. https://leluxure.eu